Home / Debt Collection Agencies

For debt collection agencies

Manhattan process serving
that holds up in court.

Collection cases depend on proper service. We serve summonses and deliver pre-litigation demand letters across Manhattan with GPS-verified attempts, same-day narratives, and detailed affidavits, at the same fixed prices every client pays.

Set up your agency account See pricing

Agency License #2138214-DCWP100% GPS-verified attemptsPlans up to 100 jobs a month

Why service matters

Most collection cases end in default.
Every default depends on service.

366,000consumer credit lawsuits filed in NYC courts, 2019 to 2023

~17%of those suits drew a response from the defendant

~152,000default judgments issued in NYC consumer credit cases, 2019 to 2024

When service is challenged, a thin affidavit can lead to a vacated judgment and starting over. Detailed GPS records and narratives give your attorneys what they need to defend service. Source: New York Focus, June 2025.

Why agencies choose Sapphire

Records built for
a challenged service.

Every job comes with the documentation your attorneys need if a defendant claims they were never served.

GPS-verified, every attempt

Each attempt is recorded with a GPS location and time stamp in an independent third-party system, as NYC rules require.

Same-day narratives

Every attempt gets a written narrative the same day: date, time, address, who answered, and a description.

Due-diligence schedule

Attempts are spread out: before 9 AM, after 5 PM, and on a Saturday, on different days. Never on Sunday.

Built for volume

Monthly plans for up to 10, 25, 50, or 100 routine jobs, with extra jobs at $99.90 and Net 15 for repeat clients.

Address searches

Debtor moved? We search for $75, charged only if the person is found and served.

Demand letter delivery

Hand-delivery of pre-litigation letters with an affidavit of delivery, priced like any other job.

Two services, one account

Before the lawsuit
and after it's filed.

Before filing

Pre-litigation demand letters

You or your attorney write the letter. We hand-deliver it in Manhattan and document the delivery.

GPS photo at the delivery address
Same-day delivery narrative
Affidavit of delivery
Same price as any job

We do not collect debts. We only deliver the notice to let the recipient know about a pending or planned lawsuit.

After filing

Summons & complaint service

Service of process under New York law, by licensed servers who know Manhattan block by block.

Personal service attempted first
Substitute service and mailing done by the book
GPS photo and narrative for every attempt
Affidavit of service, ready to file

Your attorneys file the affidavit and move for judgment. Court filing is not included.

How it works

As easy as
five steps.

From sign-up to served, here's exactly how your agency works with us.

1
Step 1
Sign up
Fill out the short sign-up form on this page. It shows your exact price before you submit.
Takes a few minutes
2
Step 2
Account activated
We review your details and activate your account. You get an email invitation to your secure client portal.
Secure client portal
3
Step 3
Upload documents
Upload papers and demand letters in batches, with the debtor's details for each job.
Batch uploads
4
Step 4
Pay for service
New agencies pay for their first jobs upfront. Repeat clients move to Net 15, or choose a monthly plan.
Fixed, listed prices
5
Step 5
We serve it
Licensed servers serve your papers or deliver your letters, with GPS photo proof of every attempt.
First attempt in 3–7 days

Not in New York? No problem.

Out of state or outside the U.S.? We can serve your papers in Manhattan.

Out-of-state clients

Send papers already filed under your court's rules, and a licensed server in our network serves them in Manhattan under New York law. Everything happens online, so you never need to be here.

Learn more about out-of-state service

International clients

We can help you too. Service in Manhattan always follows local law: New York and U.S. rules for how papers are served here. Your papers must also meet your own court's requirements for service in another country, so check with your attorney or court if you're unsure.

Same fixed prices, same GPS photo proof, and the same affidavit of service, wherever you are.

After service

Everything you need to prove service.

Every job ends with a complete, court-ready record, delivered to your client portal.

You receive

GPS photo proof

A time-stamped photo of the service location, with GPS coordinates, for every attempt.

You receive

Affidavit of service

A completed affidavit from the licensed server, describing exactly how and when the party was served.

Your final step

You file it with the court

Your attorneys file the affidavit as proof of service and can move forward with the case, including a default judgment where allowed.

Filing rules and deadlines depend on your court. Demand letter deliveries come with an affidavit of delivery instead of an affidavit of service.

Start step 1: sign up

Pricing

Same fixed prices
as every client.

No special collection surcharges and no hidden fees. Demand letter deliveries are priced like any other job.

Routine

Per job$125

Under $100on a subscription, 20% off

First attempt within 3–7 business days. Up to three attempts. Subscription jobs are attempted all billing cycle, unless service can't proceed, such as a bad address, a party who has moved, or no access.

Rush

Per job$175

Always billed per job

Priority dispatch. First attempt within 1–3 business days.

Registered agent

Per job$90

Always billed per job

Delivery to a company's registered agent within 3–7 business days. What's a registered agent?

Same-day

Not currently offered

Need it fast? Choose rush service at $175 per job.

High volume? Monthly plans save 20%.All-inclusive: color printing, any page count, and nail and mail when authorized.

Starter$999/mo

Up to 10 routine jobs

2 address searches

Essentials$2,499/mo

Up to 25 routine jobs

5 address searches

Built for growing agenciesProfessional$4,999/mo

Up to 50 routine jobs

10 address searches

Firm$9,999/mo

Up to 100 routine jobs

20 address searches

Extra jobs $99.90 each and extra address searches $60, invoiced Net 15. First-time clients pay upfront; repeat clients move to Net 15. Compare subscription plans

Done by the book

Service you can
defend.

New York has strict rules for process servers. Our network follows them on every job.

Every server holds a current NYC process server license from the Department of Consumer and Worker Protection (DCWP)
GPS location, date, and time recorded electronically for every attempt, as NYC rules require
Personal service attempted first, with substitute service and nail and mail only as New York law allows
Required mailings sent within 20 days, first-class, marked “Personal and Confidential”
Papers downloaded, printed, and checked before every first attempt

We do not collect debts, negotiate, or discuss any debt
We do not draft or review demand letters
Your agency handles debt collection law compliance for your letters and lawsuits

New client setup

Set up your
agency account.

One short form sets up your account and shows your exact price. We review it and email you an invitation to activate your account.

What happens next

1. We set up your company account using these details.

2. You receive an email invitation. Accept it to activate your account.

3. Once your account is active, upload the documents to be served and the details of the party to be served for each job. You only fill out this form once.

Each job is invoiced once service, or non-service, is completed, starting with your first. First-time clients pay 100% upfront; repeat law firms move to Net 15 once a payment history is established. Prefer one monthly bill? Choose a subscription at the end of the form.

Account intake only

No documents are needed here. After you submit this form and activate your account, you'll upload everything for each job: the documents to be served, the party to be served, addresses, and any instructions.

Step 1 · How would you like to pay?

Choose your billing to get startedPick one, and the form opens the options for that choice. Same service, standards, and affidavits either way.

Pay per jobInvoice per job$125per routine job, plus add-onsUp to 3 attempts per job. Color printing, pages over 50, notarized affidavits, and nail and mail are extra. First jobs are paid upfront, then Net 15. Best value · Save 20%Monthly subscriptionAll-inclusive plan~~$125~~$99.90per job, all-inclusiveColor printing, any page count, and nail and mail included. We keep attempting each job all billing cycle, unless service can't proceed, such as a bad address, a party who has moved, or no access. Plans for up to 10, 25, 50, or 100 jobs a month.

Payment terms: first-time clients pay 100% upfront. Repeat law firms move to Net 15 once a payment history is established. Net 30 is only for long-time exclusive clients, by invitation. Subscriptions are billed monthly in advance; anything outside the plan is invoiced Net 15.

Choose an option above to continue.

Step 2 · Quote your first job (optional)

Service type

Routine · $125Rush · $175Registered agent · $90

Number of jobs (one per case, per person or business) Page count per set

Printing

Black & whiteColor

Notarized affidavit +$10

Authorize nail and mail +$30 per job, only if used
For individuals at their home in New York. If personal and substitute service fail after the required attempts, our server may affix the papers to the door and mail a copy, as the law allows. You're only billed on jobs where it's used. Authorize an address search (skip tracing) $75 per search, only if found and served
If the party has moved or the address is bad, we search commercial public-record sources for a current address. The $75 applies only if we find and serve the party. The job's regular service or non-service fee still applies either way.

Fee	Amount
Routine service	$125 each
Rush service	$175 each
Registered agent delivery	$90 each
Pages 1–50	Included
Each additional 25 pages	+$10
Color printing	+$1.50 per page
Notarized affidavit	+$10 each
Nail and mail, if authorized and used	+$30 per job
Address search (skip tracing), only if found and served	$75 per search

Step 2 · Choose your plan

StarterUp to 10 jobs a month~~$1,250~~$999/mo+ 2 address searches a monthSave $251 a month when all included jobs are usedMost popularEssentialsUp to 25 jobs a month~~$3,125~~$2,499/mo+ 5 address searches a monthSave $626 a month when all included jobs are usedProfessionalUp to 50 jobs a month~~$6,250~~$4,999/mo+ 10 address searches a monthSave $1,251 a month when all included jobs are usedFirmUp to 100 jobs a month~~$12,500~~$9,999/mo+ 20 address searches a monthSave $2,501 a month when all included jobs are used

Regular price shown is the same number of routine jobs paid per job at $125, before add-ons. Your plan price is fixed for the month, even if you send fewer jobs.

Included in every plan, at no extra charge

Routine service in Manhattan
Color printing
Any page count
Nail and mail, when authorized and used
Attempts all billing cycle (unless service can't proceed, such as a bad address or no access)
Unserved jobs rolled to next cycle on request
Address searches (skip tracing) each month

Authorize nail and mail Included
For individuals at their home in New York. If personal and substitute service aren't possible, our server may affix the papers to the door and mail a copy, as the law allows. No extra charge on your plan. Authorize address searches (skip tracing) Included in your plan
Your plan includes 2, 5, 10, or 20 searches a month. After that, $60 per search, invoiced Net 15. A search is charged, or counts toward your plan, only if we find and serve the party. Your regular plan and job terms still apply. Notarized affidavits ~~$10~~ $8 each
Optional. Invoiced as each job is completed, Net 15.

Need more jobs than your plan? Extra jobs are $99.90 each, all-inclusive, with up to 3 attempts, invoiced Net 15. Rush ($175) and registered agent ($90) jobs are invoiced at standard rates, Net 15. Unused jobs don't roll over. Month to month; cancel in writing before your next billing date. We'll send a secure subscription checkout after your account is approved. Plan details

Step 3 · Your account

About you

Firm or company name (individuals: your full name)

Client type Website (optional)

Location

Where are you or your firm located?

Address

I'm located outside the United States. Check this to enter a country instead of a U.S. state.

Location type Suite / unit (optional)

Street address City

State ZIP

Primary contact

Your account invitation will be sent to this email.

First name Last name

Title (optional) Phone

Case type Expected volume

Affidavit preference How did you hear about us?

Notes (optional)

Please confirm

The information I've provided is accurate. I understand I'll receive an email invitation to activate my account, and that I'll upload the documents to be served and the details of each party to be served for every job after activation. I understand my payment terms: first-time clients pay 100% upfront, and repeat law firms move to Net 15 once a payment history is established; Net 30 is only for long-time exclusive clients, by invitation. If I chose a subscription, it is billed monthly in advance whether or not every included job is used. I agree to the Terms & Conditions and Privacy Policy.

Sign your quote

By typing your full legal name below, you sign this new client setup and accept the quote shown on this form, the rates and add-on fees listed on this page, our Terms & Conditions, your billing choice above, and, if selected, your subscription plan. Your typed name is your electronic signature and has the same effect as a handwritten signature to the extent allowed by law.

Electronic signature: full legal name Your title

Your information stays with us. We use what you share, including your email, to communicate with you about your account and work. We keep your information in our CRM, HubSpot, and may send you occasional emails about our services; you can unsubscribe at any time. We never sell your data. Privacy Policy

Your quote$125.00This is your price. First jobs are paid upfront.

Questions first? Email contact@sapphirelegalservices.com

FAQs

Questions from
collection agencies.

Do you serve debt collection lawsuits in Manhattan?

Yes. We serve summonses and complaints in consumer and commercial collection cases anywhere in Manhattan, from Battery Park to Inwood, under New York law. Every attempt is GPS-verified and time-stamped, with a same-day narrative and a detailed affidavit of service.

Do you collect debts?

No. We do not collect debts. We only serve legal papers and deliver notices, such as pre-litigation demand letters, to let the recipient know about a pending or planned lawsuit. We don't negotiate or discuss any debt, and your agency is responsible for complying with federal and New York debt collection laws.

How much does service cost for collection agencies?

The same fixed prices every client pays: $125 per routine job, $175 per rush job, and $90 per registered agent delivery. Demand letter deliveries are priced the same. Monthly subscriptions start at $999 for up to 10 routine jobs, 20% off per-job pricing.

Can you handle high volume?

Yes. Subscriptions cover up to 10, 25, 50, or 100 routine jobs a month, with extra jobs at $99.90 each, invoiced Net 15. Upload jobs in batches through your secure client portal and track every attempt online.

What proof of service do I receive?

For each job you receive GPS and time-stamped photos of every attempt, a same-day narrative with a description of the person served, and an affidavit of service, or an affidavit of delivery for demand letters, ready for you to file.

What if the debtor has moved?

We can run an address search for $75, charged only if the person is found and served. If the new address is outside Manhattan, we give it to you at no search charge so you can arrange service there.

Are your process servers licensed?

Yes. Sapphire Legal LLC is a licensed process serving agency (Agency License #2138214-DCWP), and every server in our network holds a current NYC process server license from the Department of Consumer and Worker Protection.

Most collection cases end in default.Every default depends on service.

Records built fora challenged service.

GPS-verified, every attempt

Same-day narratives

Due-diligence schedule

Built for volume

Address searches

Demand letter delivery

Before the lawsuitand after it's filed.

Pre-litigation demand letters

Summons & complaint service

As easy asfive steps.

Sign up

Account activated

Upload documents

Pay for service

We serve it