Home / Agency vs. Independent Server

For law firms & clients

One agency,
or chasing servers?

Hiring individual servers can work for a one-off job. For firms that serve regularly, an agency gives you one point of contact, consistent standards, and records you can rely on.

Set up your account See pricing

Side by side

What changes
with an agency.

Sapphire Legal

Finding individual servers

Who you contact

One agency, for every job

A different server for each area or job

Coverage

A network of licensed local servers across Manhattan

Depends on one person's schedule and area

Price

Fixed, listed prices before you sign

Varies by server; often quoted job by job

Attempt records

GPS photo and same-day narrative for every attempt

Varies by server

Affidavits

Prepared from verified records and delivered digitally

Varies; you may need to chase them

Quality checks

Every record checked before a job closes

Usually none beyond the server

If a server is unavailable

We reassign the job

You start over finding someone

Billing

One invoice per job, or one monthly subscription

Separate invoices from each server

Extras

Address search (skip tracing), rush, registered agents

Depends on the server

Why it matters

Consistency is
what protects you.

One standard for every serve

Every server in our network accepts the same written standards for attempts, photos, narratives, and mailing.

Accountability

A licensed, bonded, and insured agency stands behind every job, with Agency License #2138214-DCWP.

Less of your time

No sourcing, vetting, or following up with individual servers. Send the job and track it in one place.

An individual licensed server can be a fine choice for an occasional job. The difference shows up when you serve often, need backup, or need records that hold up if service is challenged.

FAQ

Questions,
answered.

Are your servers licensed?

Yes. Every server in our network holds an NYC process server license from the Department of Consumer and Worker Protection (DCWP).

Is an agency more expensive?

Not necessarily. Routine service is a fixed $125 per job, and monthly subscriptions bring it under $100 per job, all-inclusive.

What changeswith an agency.

Consistency iswhat protects you.