Legal

Privacy Policy

Sapphire Legal LLC · Last updated: June 2025

Sapphire Legal LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal identification information — name, email address, firm or entity name, and coverage area when you contact us or submit a form.
Service information — details about documents to be served, recipient information, and case-related data submitted through ServeManager.
Usage data — pages visited, time spent on pages, browser type, and IP address collected automatically when you visit our site.
Communications — emails, form submissions, and newsletter subscriptions you send us.

How We Use Your Information

We use the information we collect to:

Process and fulfill process serving requests
Communicate with you about your cases and inquiries
Send you newsletters or job alerts you've subscribed to
Improve our website and services
Comply with legal obligations
Prevent fraud and maintain security

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

ServeManager — our case management platform, which processes job and document information on your behalf.
Formspree — used to process form submissions from our website.
Network partners — licensed process servers in our affiliate network, only to the extent necessary to complete a requested serve.
Legal authorities — when required by law, court order, or to protect our legal rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Service records may be retained for up to seven (7) years to comply with legal and business requirements.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the site may not function properly without cookies.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time

To exercise any of these rights, contact us at contact.sapphirelegal@proton.me.

Third-Party Links

Our website may contain links to third-party websites, including ServeManager and Spoke. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sapphire Legal LLC
Email: contact.sapphirelegal@proton.me
DCWP License #2129341