Clear answers about how we work, what we serve, and what to expect.
A process server is a licensed professional who delivers legal documents — summonses, subpoenas, complaints, notices, and court orders — to individuals or entities involved in a legal matter. This ensures proper legal notification and supports due process.
Yes. Sapphire Legal LLC is fully licensed, bonded, and insured to serve legal documents throughout all five boroughs of New York City — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island.
We serve documents on behalf of attorneys, law firms, paralegals, debt collectors, landlords, businesses, process serving agencies, and individuals handling pro se legal actions.
We handle: Summons & Complaints · Subpoenas (ad testificandum & duces tecum) · Notices to Quit · Petitions · Court Orders · Divorce papers · Small claims and civil actions.
We offer flat-rate pricing based on urgency and location. Standard service includes up to 3 attempts. Rush service is available at an additional fee. View full pricing on our Service Request page.
Routine Service: first attempt within 3–5 business days after payment; 3 attempts within 10 business days.
Rush Service: first attempt within 24–48 hours after payment; 3 attempts within 5 business days.
Yes. Every completed service includes a notarized Affidavit of Service. We also provide GPS time-stamped records and photo proof upon request.
Yes. Through our network of trusted affiliate servers, we coordinate service in other counties, states, and jurisdictions across the U.S. Contact us for a custom quote.
If service is not possible due to a bad address or evasive recipient, we document all attempts and provide a non-serve affidavit. We can also assist with skip tracing to help locate the individual.
We need: (1) a copy of the documents to be served (PDF), (2) the full name and last known address of the recipient, (3) any specific instructions, and (4) payment or confirmation of invoice terms.
Email us the documents or use our online order form. We'll confirm receipt and schedule your service right away after review.
While we can't guarantee the recipient will be present, we guarantee: multiple attempts at different times, accurate documentation of all efforts, and prompt, legally compliant handling of every case.
We'll provide a non-serve affidavit documenting all attempts. If you'd like additional attempts, we can discuss a lower per-attempt rate. Skip tracing is available at additional cost to help locate the individual.
Yes — we handle select jobs outside NYC for existing clients. Email us at contact.sapphirelegal@proton.me for a custom quote. Pricing may vary based on travel distance, population density, and court-specific requirements.
Due to high service volume and limited staffing, we are currently unable to offer phone support. All client communication is handled via email — our inbox is monitored daily and you can expect a response within one business day. Please reach out to us at contact.sapphirelegal@proton.me and we'll get back to you promptly.
We monitor our inbox every day and aim to respond to all inquiries within one business day. For time-sensitive matters, please include "URGENT" in your subject line and we will prioritize your message. We take every inquiry seriously — no email goes unanswered.