1. What is a process server?

A process server is a licensed professional who delivers legal documents such as summonses, subpoenas, complaints, notices, and court orders to individuals or entities involved in a legal matter. This ensures proper legal notification and supports due process.

2. Are you licensed to serve in New York City?

Yes. Sapphire Legal Services is fully licensed, bonded, and insured to serve legal documents throughout all five boroughs of New York City — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island.

3. Who do you work with?

We serve documents on behalf of attorneys, law firms, paralegals, debt collectors, landlords, businesses, process serving agencies, and individuals handling pro se legal actions.

4. What types of legal documents do you serve?

We handle:

• Summons & Complaints

• Subpoenas (ad testificandum & duces tecum)

• Notices to Quit

• Petitions

• Court Orders

• Divorce papers

• Small claims and civil actions

5. How much do you charge for service?

We offer flat-rate pricing based on urgency and location. Our standard service includes up to 3 attempts. Rush service is available for an additional fee. Contact us for a custom quote or view our online ordering system for full pricing.

6. How fast can you serve someone?

We offer:

• Routine Service (first attempt within 3–5 business days after payment; total 3 attempts within 10 business days)

• Rush Service (first attempt within 24–48 hours after payment; total 3 attempts within 5 business days)

7. Do you provide proof of service?

Yes. Every completed service comes with a notarized Affidavit of Service. We also provide GPS time-stamped records and photo proof upon request.

8. Can you serve someone outside New York?

Yes. Through our network of trusted affiliate servers, we can coordinate service in other counties, states, and jurisdictions across the U.S.

9. What if the person can’t be found?

If service is not possible due to a bad address or evasive recipient, we’ll document all attempts and provide a non-serve affidavit. We can also assist with skip tracing to help locate the individual.

10. Do I need to provide anything for service to begin?

Yes. We’ll need:

• A copy of the documents to be served (PDF or physical)

• The full name and last known address of the recipient

• Any specific instructions (timing, restrictions, etc.)

• Payment or confirmation of invoice terms

11. How do I request service?

You can:

• Email us the documents

• Use our online order form (link)

We’ll confirm receipt and schedule your service right away after review.

12. Is service guaranteed?

While we can’t guarantee the recipient will be present or accept service, we guarantee:

• Multiple attempts at different times

• Accurate documentation of all efforts

• Prompt and legal handling of every case

12. What happens if the person/entity cannot be served after 3 attempts?

If service is not possible due to a bad address or evasive recipient, we’ll document all attempts and provide a non-serve affidavit.
We can also assist with skip tracing to help locate the individual at an additional cost.

• If after 3 attempts you would like us to continue attempting to serve, we can discuss prices at a lower “per attempt” cost and alternate ways to serve your person/entity.

13. Do you serve outside of NYC?

Yes, our current team is not staffed adequately to handle high volumes outside of NYC. However, we do handle select jobs for our clients who need this service.

If this is a service you are interested in, please let us know via email at service@sapphirelegalservices.com so that we can prepare a custom quote with an invoice based on your needs.

Prices may vary due to the following reasons:

• Travel Distance & Time – Longer drives or harder-to-reach locations increase mileage and time costs.

• Lower Population Density – Fewer addresses in rural areas mean more time between attempts.

• Court-Specific Requirements – Some counties may require unique affidavit formats or notarization steps.